Terms & Conditions

1. Introduction

Welcome to DESANIBIA-STORE. These Terms and Conditions govern your use of our website and mobile application, and the purchase of products through our platform. By accessing or using our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services.

2. Account Registration

To make purchases through DESANIBIA-STORE, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

3. Product Information & Pricing

We strive to display accurate product information, including descriptions, images, and pricing. However:

• Product colors may vary slightly from images due to screen settings
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Product availability is not guaranteed until order confirmation

4. Orders & Payment

When placing an order:

• Your order constitutes an offer to purchase products
• We reserve the right to refuse or cancel any order
• Payment must be received before order processing
• All payments are processed securely through encrypted channels
• Promotional codes and discounts are subject to terms and expiration dates

5. Shipping & Delivery

Standard shipping takes 3-5 business days. Express shipping (1-2 days) is available for an additional fee. We are not responsible for delays caused by:

• Incorrect shipping addresses provided by the customer
• Customs delays for international orders
• Force majeure events (natural disasters, strikes, etc.)
• Carrier delays beyond our control

6. Returns & Refunds

We offer a 30-day return policy for most items. To be eligible for a return:

• Items must be unworn, unwashed, and in original condition
• Original tags and packaging must be intact
• Proof of purchase is required
• Some items (underwear, final sale items) are not eligible for return
• Refunds will be processed within 7-10 business days after receiving returned items

7. Intellectual Property

All content on DESANIBIA-STORE, including but not limited to text, graphics, logos, images, and software, is the property of DESANIBIA-STORE and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. User Conduct

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the operation of our services
• Violate any applicable laws or regulations
• Engage in fraudulent activities or misrepresent information

9. Limitation of Liability

To the maximum extent permitted by law, DESANIBIA-STORE shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products. Our total liability shall not exceed the amount paid for the product in question.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: