Privacy Policy

1. Introduction

At DESANIBIA-STORE, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Name, email address, phone number
• Shipping and billing addresses
• Payment information (processed securely through third-party providers)
• Account credentials (username, password)

Usage Information

• Browsing history and interactions with our website
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies
• Purchase history and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support and respond to inquiries
• Send promotional emails and marketing communications (with your consent)
• Personalize your shopping experience and recommend products
• Improve our website, products, and services
• Detect and prevent fraud and security threats
• Comply with legal obligations

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information:

• 256-bit SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection practices

While we strive to protect your data, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your account information confidential.

7. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request a copy of your data in a structured format
• Restrict Processing: Limit how we use your information

To exercise these rights, please contact us at [email protected] or [email protected].

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: